Invoice claim
Have doubts about your billing? Fill in the form below and we'll look into it. By submitting this form you initiate a claims procedure governed by the Terms and Conditions and Claims Policy of Zaslat.cz.
Frequently asked:
In what cases can I submit a claim?
You can submit a shipment claim if your shipment arrived damaged, was lost, or arrived incomplete. Damaged shipment claims must be submitted within 3 days of delivery; lost shipment claims within 30 days of dispatch.
When and how to claim a lost shipment?
Submit a lost shipment claim no sooner than 10 business days after handing the shipment to the carrier. A shipment is considered lost if it has not been delivered within 30 days of dispatch. Submit your claim using the Shipment claim form.
I dispute an amount on my invoice
If you disagree with the invoiced amount or suspect incorrectly charged fees, submit a financial claim. You will need the invoice number and a description of the discrepancy.
About the service
Pricelists
About Zaslat
Operator
- Zaslat s.r.o.
- Sukova 49/4 602 00 Brno - střed
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ID:
03672808
TAX ID: CZ03672808 - Data box: 2stxccf
