Packaging instructions

Our main goal is to get your shipment safely to it's destination. You can also help us with careful packaging and package preparation. If you do not follow the recommendations, a carrier may refuse any improperly packed parcel, charge a surcharge, or reject a potential claim.
Regular parcels

In case of shipping with regular carriers, such as GLS, UPS, DPD, PPL, etc., it is always necessary to package your shipment in a containier, and ideally in a box. Parcels are automatically sorted and transported by belt conveyors.

Oversized transport

Thanks to TOPTRANS, we also offer oversized shipments of up to 3 tons with cheaper than standard delivery options. We guarantee few to no transshipments. We recommend shipping all oversized packages on a pallet.

How to properly package a regular parcel?

What certainly not to do!

  • Do not send your parcels bundled, but rather always separately! Bundled packages may be loosened during transport and in extreme cases cannot be assigned to the shipment. Some carriers allow multiple packages to be sent in one shipment, and only the total weight is considered.
  • Do not use the label „Fragile“ as a substitute for adequate packaging! Drivers will be careful and cautious, but machines and sorters cannot read your alert.
  • Do not write the contents or value of the contents on the package! Instead, state them when entering the information into our system. We work only with trusted carriers, but as you well know, opportunity makes the thief.
  • Do not use thin adhesive tapes or weak string! The package is best secured with rigid tape.
  • Do not use a box that does not hold at least three times the weight of the parcel! Your parcel is not alone in the truck. When buying packaging material, check the maximum weight information.
  • Do not send parcels smaller than A5! Stick the label on the flattest surface. If you wrap the label around a corner, automatic sorting will not work.
  • Do not use cylindrical tubes to transport maps, pictures, or drawings. Although a rigid round tube can adequately protect your expensive drawings, we recommend using those with a triangular cross-section.

How to secure goods on a pallet?

  • Only undamaged pallets are accepted; we recommend regular EURO pallets.
  • The goods must be firmly attached to the pallet with industrial cling film or tied with straps.
  • Goods on a pallet must not overhang the pallet edge as it unduly exposes the assets to damage and it may also cause damage to other consignments during transport.
  • Heavier/bulkier items should be placed at the bottom of the pallet whilst lighter/smaller packages should be placed at the top of the pallet.
  • The centre of gravity of the pallet should be approximately in the middle.
  • The maximum pallet height is 2 m.
  • Circular objects, e.g., cylinders or drums, must be tied and secured to prevent rolling and displacement, for example, with wedges.